Frequently Asked Questions

  • Reverse osmosis is a water purification process that uses a semi-permeable membrane (synthetic lining) to filter out unwanted molecules and large particles such as contaminants and sediments like chlorine, salt, and dirt from drinking water.

    In addition to removing contaminants and sediments, reverse osmosis can also remove microorganisms.

    It gets water clean down to a molecular level carbon fibre, leaving only pure H2O.

    This means when the water dries on the windows it leaves nothing behind but shiny glass.

  • Our telescopic pole system uses filtered water unlike the traditional system.

    This leads to minimal streaking and water marks for an all round near perfect clean. Our high reach carbon fibre poles can reach any window at any height.

    The system is ladder free so there are no ladder marks on sills or render. It is also a lot safer for both the customer and the cleaner.

  • We are trying our best to make things as simple for you as possible by using GoCardless; a simple 30 second sign up and you never have to worry about paying your invoice in time again.

    Alternatively we do accept cash, bank transfer and direct debits.

  • No not at all, we only ask in our reminder SMS that any gates be left open to gain access to all the windows.

    For inside cleans and the occasional house where there is no back or side access and we have to come through the house then yes we will of course need you to be home.

  • We have a automated system that will send an SMS/Email to you the day before we are due to come. We cant always guarantee these dates due to weather, staff sickness etc. But we try our best to let you know. m description

  • We offer a 4 or 8 weekly service within our standard pricing structure, anything over this frequency requires a deeper clean, which is charged as a one-off price.